FlyCrate

Support

Common questions and a way to reach FlyCrate.

Common Questions

How does shipping work?

After your rental is confirmed and requirements are complete, FlyCrate prepares and ships the equipment. Tracking appears after a shipment is created.

What is included?

Each product page lists what’s included. Kit contents are maintained in inventory.

What happens if I crash the drone?

Damage is handled according to the rental agreement. Report issues promptly through your account.

How do returns work?

Pack all included items, attach the prepaid return label, and drop the package off with the designated carrier.

Contact FlyCrate

Email support@flycrate.com or open a ticket (requires sign-in).